Privacy Policy

Last Updated: 10 September 2026

Hydro Dynamic Pipe Engineering (“HDPE”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://www.hdpengineering.com/ (the “Website”).

This Privacy Policy explains how we collect, use, store, and protect information obtained through the Website.

By using the Website or submitting your information through our enquiry or contact forms, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you contact us, request information, submit an enquiry, or request a quotation.

Depending on how you interact with the Website, this may include:

  • Full name
  • Email address
  • Telephone or mobile number
  • Company or organisation name
  • Product or service requirements
  • Information included in your enquiry or message
  • Any other information you voluntarily provide to us

We may also collect limited technical information automatically when you visit the Website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • General website usage information
  • Date and time of visits
  • Referring website or source

This information may be collected through standard website technologies, analytics tools, cookies, or similar technologies where applicable.

2. How We Use Your Information

We may use the information we collect to:

  • Respond to enquiries and requests for quotations
  • Provide information about our products and services
  • Communicate with you regarding your enquiry or project requirements
  • Understand and respond to customer requirements
  • Improve our Website, products, services, and user experience
  • Monitor website performance and security
  • Maintain and improve the functionality of the Website
  • Prevent fraud, misuse, unauthorised access, or security incidents
  • Comply with applicable legal and regulatory obligations

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, except where permitted or required by applicable law.

3. Enquiry and Contact Forms

When you submit information through a form on our Website, the information may be used by our sales, technical, marketing, or relevant internal teams to respond to your request.

For example, if you request information about an HDPE product, our team may use the details you provide to contact you regarding specifications, availability, technical requirements, pricing, or related services.

We may retain enquiry information for reasonable business and record-keeping purposes.

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to ensure that the Website operates correctly, improve functionality, understand how visitors use the Website, and improve website performance.

Cookies may be placed by us or by third-party service providers used to operate, secure, analyse, or improve the Website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality or performance of parts of the Website.

Where required by applicable law, appropriate consent mechanisms may be provided for non-essential cookies or similar technologies.

5. Analytics and Third-Party Services

We may use third-party services to help us understand website traffic, measure performance, maintain website security, or provide specific website functionality.

Such third parties may process certain technical or usage information in accordance with their own privacy policies and applicable laws.

We do not sell your personal information to third parties.

6. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or destruction.

However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security of information transmitted through the Website.

7. Sharing of Information

We may disclose personal information where reasonably necessary to:

  • Our employees and authorised representatives
  • Service providers who assist us with website hosting, maintenance, security, communications, or other business functions
  • Professional advisers where necessary
  • Government authorities, regulators, courts, or law-enforcement bodies where required or permitted by law
  • Other parties where disclosure is necessary to protect our legal rights, property, safety, or business interests

Any sharing of information will be undertaken in accordance with applicable laws and appropriate safeguards where required.

8. International Data Transfers

Some service providers or technology platforms used to operate the Website may process information outside the United Arab Emirates.

Where personal information is transferred internationally, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data-protection requirements.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, fulfilling legal obligations, resolving disputes, and enforcing agreements.

The appropriate retention period may vary depending on the type of information and the purpose for which it was collected.

10. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal information, which may include requesting:

  • Access to personal information we hold about you
  • Correction of inaccurate or incomplete information
  • Deletion of personal information where legally applicable
  • Restriction or objection to certain processing
  • Information about how your personal information is being processed

Requests may be subject to applicable legal requirements and limitations.

To exercise a privacy-related request, please contact us using the details provided below.

11. Children’s Privacy

The Website is intended for business and professional use and is not specifically directed toward children.

We do not knowingly request or collect personal information from children for the purpose of providing products or services through the Website.

12. External Links

The Website may contain links to third-party websites, including websites associated with our brands, partners, service providers, or other external resources.

We are not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies of any third-party website they visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Hydro Dynamic Pipe Engineering

Location: Al Jazeera Al Hamra, Ras Al Khaimah, United Arab Emirates

Email: info@hdpengineering.com

Telephone: 07 243 1217

Website: https://www.hdpengineering.com/

For location and directions, please use the contact location provided on our Website.


By using this Website, you acknowledge that you have read and understood this Privacy Policy.